Contact Us

The visitor desk covers Gaelic Museum trips—ticket context, access, groups, and learning visits. We usually reply within two working days.

Contact Details

Address
14 Ulster Way, Armagh, BT61 OP56, Northern Ireland
Telephone
+353 56 901 2345
Email
support@irishmuseum.shop
Office Hours
Monday to Friday, 09:00 – 17:00

Send Us a Message

Complaints and Feedback

We handle complaints fairly and without delay. If our guidance or service misses the mark, follow the steps below.

  1. Lodge a written complaint via the form above or email support@irishmuseum.shop
  2. Give your name, how to reach you, and a short problem summary
  3. Note the visit date or when the issue happened
  4. Add booking references or prior emails if you have them
  5. Say what you want next—refund, apology, corrected information, etc.
  6. Expect acknowledgement within two working days
  7. A detailed reply normally arrives within ten working days
  8. If the answer still fails you, contact the relevant consumer body in Ireland or the UK